I took backup from Jira Cloud and tried to import on Jira Software server installed on my local machine. But I got the below error.
There was a problem parsing the backup XML file at /var/atlassian/application-data/jira/import/jira-export.zip: No 'key' field for Issue 10029.
Please help me in importing the data.
What version is your jira server?
Always keep in mind that Cloud instances have the latest version. If you are trying to import a project directly it won't work
There are some tedious steps but necessary.
You will have to create a test instance with the same version than your cloud version. Import your project from your cloud instance to the test instance.
You can read more by clicking here
Don't hesitate to ask a question if you get confused.
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