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Not able to edit Sprint, Edit Sprint button greyed out

Hi Guys,

Please help, not able to edit the Sprint , even after  admin permission to the project and set as board administrator. JQL query in board is very simple "project= ABC ORDER BY Rank ASC" that's it. 

Even with the query , not able to edit Sprint. When i click on 3 dots and hover over edit button get little message pop-up that "You need Manage Sprint or Start/complete sprint permission for all the project in the origin board." Why this message, i am using only one project in board query. Please help me to fix this.

 

Thanks,

Vikrant Yadav

2 answers

1 accepted

2 votes
Answer accepted

Hello @Vikrant Yadav 

Another possibility is that an issue from an entirely different project has gotten assigned to the sprint in your board. You won't see that issue in your board because it doesn't match your filter.

JIRA does not limit the issues that can be assigned to sprints to only the issues in the board where the sprint was created. In the Edit Issue screen, a user can directly edit the Sprint field and assign an issue to any sprint they can see across all of JIRA.

Are you sprint names unique or generic? JIRA also does not prevent you from creating multiple sprints that have the same name. If you use "Sprint 10" in your board, somebody else can also create "Sprint 10" in their own board. With two identically named sprints, it is easy for issues to get assigned to the wrong sprint.

You can find out if there are two sprints with the same name by going to the Advanced Search screen and searching for Sprint=... and start typing in the name of the sprint. A list of matching names will display. If there is only one sprint with a matching name, you should still complete the search to show all issues assigned to the sprint. That way you can review if an issue from another project has been added to your sprint incorrectly.

Hi @Trudy Claspill  you are absolutely right, in Sprint it's showing 25 issues only, but when i searched issues in JQL Search box :- Sprint = "Sprint Name", it shows the issue of other projects as well.  Why it's happening, not showing all the issues in Sprint. How can i get rid of the issue, without getting permission to other projects. Do i need to ask other project admins to remove my sprint from your issue ? Please suggest

Hi @Vikrant Yadav 

In your board that uses the filter

 "project= ABC ORDER BY Rank ASC"

you will not see issues in the sprint if they don't match that filter. That is why you don't see them when looking at the sprint in your board.

If you don't have permission to edit the issues in the other project that have been assigned to your sprint you will have to work with the folks who do have that access in that project to have them update the Sprint field for those issues to remove your sprint from their issues. You will also want to look into why those issues in other projects are getting assigned to your sprint and deal with that problem.

Like Vikrant Yadav likes this

Thanks @Trudy Claspill @John Funk  for your help and sharing important information. 

Have a nice Week!

1 vote
John Funk Community Leader Nov 16, 2020

Hi Vikrant,

Make sure you have Manage Sprint permissions in the Permission Scheme for that project. It is a separate permission than being an administrator. 

@John Funk  i am added in Administrator project role and in permission scheme under Manage Sprint "Administrator" is added.  Do i need to be added separately in Manage Sprint like single user ?  

John Funk Community Leader Nov 16, 2020

Is it a Project Administrator Role? Or is it just administrators? And are you both a Project Administrator and a Jira Administrator? 

Project Administrator role 

John Funk Community Leader Nov 17, 2020

You will need to have Manage Sprints permission in all projects that are used for the Sprint. Does the spring span issues from multiple projects?

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