This is an something experienced by my team mate. he closed his Sprint and indicated to report the none completed US to be sent in the next sprint. Jira did not execute that , but instead sent the US to the backlog!. What could be the issue?
As I always tries to find solution for everything, I am here being challenged as I couldn't figure out the problem. Thanks for your help.
If I am understanding you correctly, that is the expected, designed behavior.
When a sprint completes and there are remaining issues, you may choose to send them to a future sprint or to the backlog. There is no option to "ignore" or "remove" issues which did not complete. That decision is a choice for the team to make regarding the disposition of those items.
As work-around you could:
I suggest locating some example issues you believe fit into this scenario you have described, and then review their History in the issue view. That will show what changed and who changed it.
If you still believe there is a problem where the issues did not move to the next sprint as expected, please ask your site admin to submit a ticket to Atlassian support to see how they may help: https://support.atlassian.com/contact/#/
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