No members of Trello Workspaces and Boards have Admin permissions anymore

Mary Sue Critchlow March 18, 2024

Can anyone help with this? 

Our Workspaces and Boards no longer have any users who are Admins - only Members. 

I hope someone can shed some light on how to fix this.

Mary Sue

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Stephen Wright _Elabor8_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 18, 2024

Hi @Mary Sue Critchlow 

Have all your Admins left the business?

Could you have your IT Team reactivate an Admin's email address, login as them - and then grant another user Admin?

Ste

Mary Sue Critchlow March 18, 2024

What's interesting is that I used to have Admin status on a couple Workspaces ... so did a colleague.  No former staff would had Admin rights.

Stephen Wright _Elabor8_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 18, 2024

Hi @Mary Sue Critchlow 

So someone has removed your Admin?

Without any Admins or a method to recover that, I'd contact Trello Support for further assistance - https://trello.com/contact#/

Ste

Mary Sue Critchlow March 19, 2024

I've logged a ticket - thanks.

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