I want to remove users in order to add new ones, but found non of the existing users has admin access to delete users. ( Including the one invited me to Jira )
I tried to access the admin site and asked other members to do so, but all end up with opening a site which asks to create a new organization.
Any idea why this happens and how can we restore admin access ?
Hi @吴可天 !
This happened to a client of mine time ago so we had to contact Atlassian Support and ask them directly to help us with this matter.
I'd be great if you know already who your technical contact is, as they will ask for it in order to assist you.
Sorry for not being able to help you further with this issue :c
Please tell us if you have this solved!
It appears that this might already be resolved. I see there was a support ticket created over in https://getsupport.atlassian.com/servicedesk/customer/portal/23/JST-793415 to address this problem.