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New user not able complete sign up

We have added new users to the site, but when the user provides details on the sign up page and click on the "Sign Up" button, it does not move to next page.  There is no error as well. 

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Upcoming changes to epic fields in company-managed projects

👋 Hi there Jira Community! A few months ago we shared with you plans around renaming epics in your company-managed projects. As part of these changes, we highlighted upcoming changes to epics on...

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