New status does not behave like the assigned category

[Melvin Sng]

Hi,

I have created a new status "Delivered" and assigned it under Done category. However, the ticket that is assigned "Delivered" status does not go under Done in the sprint report. 

Any idea what could be wrong please?

Thanks a lot!

[Jack Brickey · Accepted solution]

Which column is this new status mapped under. Be sure that it is in the last column on your scrum board.

[Melvin Sng]

Thanks @Jack Brickey

The issue is fixed now, but I'm not sure what changed.

[carolyn french · Accepted solution]

Hi Melvin,

Did you check to make sure that the Resolution field is set? I know that affects other areas in Jira. https://confluence.atlassian.com/cloudkb/best-practices-on-using-the-resolution-field-968660796.html

[Melvin Sng]

Hi Carolyn, 

Thanks for replying. I have set that before I dropped this question. Apparently, it took some time to work. I refreshed my report a couple of times and the expected behaviour is observed. 

Not sure why.

[carolyn french]

Thanks for coming back to report it's working now - have a nice day!