Has the new JIRA experience been backed out? It is nowhere to be seen now and only the old view can be used.
Any information would be appreciated as we have new users who have only ever used the new experience so are now struggling with the change.
Seems like the new Jira Experience is limited to a certain set of customers in the Cloud (as described here: https://confluence.atlassian.com/jirasoftwarecloud/introducing-your-new-jira-experience-937886012.html). Here is an attached screenshot which I just generated for you: it's still here but maybe your instance is not in that precise subset.
If you used to use the new experience on your instance, make sure you still have it enabled.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs