My velocity chart is blank - greenhopper 6.0

Whenever I try to view the velocity chart the page is blank and this message is displayed...

No issues present in sprint to generate scope change model.

All other charts in report mode are working exactly as expected but the Velocity Chart is always blank.

8 answers

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Timothy Chin Community Champion Jun 11, 2013

Values will be displayed if you have completed sprints. If you still do not see them, give your JIRA a reindex.

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Re-indexing did not work. My velocity chart is still blank and shows this error:

No issues present in sprint to generate scope change model.

We have many closed sprints that I can verify by running this query:

sprint in closedSprints()

Has anybody else had this issue? I've tried everything and still my velocity chart is blank and this error is displayed "No issues present in sprint to generate scope change model."

Timothy Chin Community Champion Jun 13, 2013

Any funny errors in the JIRA logs? And have you raised a support request with Atlassian?

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We are having the same problem on multiple boards. Just started last week...

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I'm having a similar issue. Estimates show up but hours do not.

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I'm having the same issue. Estimates show up but hours do not.

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Same issue here...one board only out of twelve. Running JIRA 6.2, JIRA Agile 6.3.9.1.

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The velocity Chart will only appear if you set the commitment for the Sprint at the beginning of a Sprint. If you don't have a predicted amount of work before start the Sprint, it will not show anything.

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This error message will be displayed if Sprints contain sub-tasks of parents that aren't included in it. You may want to check your Sprints for orphaned sub-tasks.

It's been reported as a bug: GHS-6471

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