My team is not receiving email notifications when someone posts an update to an Atlas project

Shannon Humphries February 22, 2024

We are not receiving email notifications when someone posts an update to an Atlas project. We are however still receiving update when a project is created and when risks, learning and decisions are posted.

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Michael Yaroshefsky - Visor for Jira
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February 22, 2024

Hi @Shannon Humphries

 

You can try one of the following solutions:

  1. Use Jira's notification helper if you're an adminhttps://support.atlassian.com/jira-cloud-administration/docs/use-the-jira-admin-helper/#Notification-Helper
  2. Configure your notification schemes https://support.atlassian.com/jira-cloud-administration/docs/configure-notification-schemes/

I hope this helps,

Michael

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