My automation is failing because the email field is missing from my JPD project

Pearson Fields February 27, 2024

When creating automation to alert the assignee, I get errors because the "email" field has no address. See attached screenshot

https://gyazo.com/783fd434f36fa07bbe11f316c73e2b20

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Bill Sheboy
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February 27, 2024

Hi @Pearson Fields 

I suspect this is caused by the problem that the emailAddress attribute is not available for a team-managed project People field yet.  (JPD seems based upon team-managed projects.)

https://jira.atlassian.com/browse/AUTO-519

If you do not believe that is the cause, please post images of your complete automation rule, the actions using the fields, and of your audit log details showing the rule execution.  Those will provide context for the community to offer suggestions.  Thanks!

Kind regards,
Bill

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