Moving an issue in JIRA between projects

Dear Community,

I ran into a problem to move an issue to a different project. It caused the problem with a MySQL permissions. Changed password to one without special characters. The problem with the DB seems have been solved but now I'm getting another exception:  

 

com.atlassian.greenhopper.manager.lexorank.LexoRankIntegrityException: Expected exactly 2 rows; the maximum marker row and the lowest ranked row for rank field

 

Reindexing doesn't help. Any ideas ? 

 

Best regards,

Arkady

2 answers

This widget could not be displayed.
Mikael Sandberg Community Champion Oct 09, 2017
This widget could not be displayed.

Thanks a lot, Mikael.

Unfortunately the workaround didn't help. Every time when I add manually rows in AO_60DB71_LEXORANK for one rank id reported in the exception, then re-index JIRA, the next attempt to move the issue throws the same exception but with a new rank id. So I have to maually import once again the ranking rows for this id, etc.... 

 

More ideas? 

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Apr 22, 2018 in Jira Software

How-to setup a secured Jira Software 7.9.0 on Ubuntu 16.04.4 in less than 30 minutes

...PermissionsStartOnly=true User=www-data Group=www-data ExecStart=/opt/jira/bin/startup.sh ExecStop=/opt/jira/bin/shutdown.sh TimeoutStartSec=120 TimeoutStopSec=600 PrivateTmp=true [Install] WantedBy...

1,499 views 10 12
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you