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Missing basic search / advanced search bar

I seems to have the same issue that was reported a while ago, but updates do not mention any bug so far.

The basic search bar where you could select project, issue type, etc or switch to the Advanced search.

The search bar is missing which makes searching impossible. Anyone else experiencing the same problem?

3 answers

2 accepted

0 votes
Answer accepted
John Funk Community Leader May 26, 2020

Hi Lison - Welcome to the Atlassian Community!

Have you tried other browsers or cleared your cache?

I have not seen this problem myself. But I would try the two items above. 

If that doesn't help, I would submit a Support Ticket to Atlassian:

https://support.atlassian.com/contact/#/

Thank you for your reply John_Funk. 

Like John Funk likes this
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Answer accepted
Payne Community Leader May 26, 2020

Can you provide a screenshot to help us see exactly what you're missing?

Hi Payne, 

This is the missing filters: 

100949623_571296423526001_2920735085932052480_n.pngBest, 

Payne Community Leader May 28, 2020

That's what you're missing, correct? Can we see more of the page where you're missing it?

We've been having the same issue for about a year now with no way to fix it. Essentially makes our knowledge base useless to clients.  It used to be in the top right corner but it just vanished one day and nobody has been able to figure it out.  This is for our external users only, internal employees can  see it.  

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