I'm working on migrating my Redmine tickets to Jira but I'm facing 3 blocking points.
Unfortunately I can't count on my company support cause colleagues in charge of Jira (admin) aren' enough competent yet. Tha's why I'm going to ask you those seemingly noob-admin questions.
The last 3 points are the blocking ones I mentioned.
I'm only admin of my Jira project, not admin of the application Jira. Anyway, if such a role is needed to solve my points, based on your information, I will lead my Jira admin to make him realize the needed operations.
Thanks for your help.
Finally, I take the occasion to wish you all the best for this year 2021 !
Hi @Bertrand PLET and welcome to Community!
Migrating from Redmine to Jira can be tricky, and you will need to be a global Jira admin to complete the migration. Here are some insights for your questions:
Hope this helps,
thank you for your response :)
Concerning the URL in my screenshot, I did it on purpose: sometimes some useful information is hidding in URL, helping to find out problems/difficulties.
back on my project. We solved all our issues but one : in order to import attachments, the Jira importation tool requires URLs.
Jira isn't in my company's network, but Redmine does. I need to allow Jira to access inside this network. I'mnot a network expert (actually I hate network topics), but I suppose that I will have to allow the Jira user/credentials to enter my company's network.
Could you let me know how Jira is identified? Is it using a specific user? What kind of authentication method does it use?
Basically I would like to know any information that my network team will need to identify and allow Jira to access those URLs.
Edit: or would it be easier to upload all attachments on my local drive and make Jira import tool get those attachments on it (without any network matter)?
Thanks for your help.
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