Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Migrate old version 10 users license to new version

t_soko I'm New Here Jun 15, 2021

Hi,

we are planing to upgrade from jira software version 8.3 to 8.13. Our current instance on premises uses a 10 users licence. We want the new version 8.13 to be also on premisses with the 10 users licence. Given that it is no more possible to buy a server licence (since 2/2/2021), can we use our current licence deployed on 8.3 on the new instance 8.13 ?

Thank you for your help

1 answer

1 accepted

0 votes
Answer accepted
Dirk Ronsmans Community Leader Jun 15, 2021

Hi @t_soko and welcome to the community,

An upgrade doesn't mean you need to buy a new license, the old one should still work with the new version.

If you have been paying your maintenance fees, you should also be able to go to my.atlassian.com and after login you'll see your licenses that you can use. 

Buying a new server license would mean setting up a whole new system and purchasing a license when you have none.

t_soko I'm New Here Jun 15, 2021

Ok @Dirk Ronsmans , thank you very much

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira

⏰ Day in the life of a Jira Admin!

Hello Community! We thoroughly enjoyed this just-for-fun conversation in the Jira Admin Group about what it's like to be a Jira Admin. For #JiraJuly, our talented designers created these graphics t...

64 views 0 6
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you