Mess after user rename

HI, 

 

Some contract workers have been hired, so i've update the username directly in Crowd.

But it seems messy and these user can no longer login.

I got

The target user [name=212680517, key=100746104] does not have right to use JIRA (this is required to 'login'). JIRA Service Desk is also not installed, so the user cannot be a 'portal user'.

When going to Atlassian, I have to align app_user to cwd_userbut even after this it fails.

Shall I restart/reboot/reindex/re....

Guillaume

1 answer

0 votes

"i've update the username directly in Crowd." - via the UI or did you break it with SQL?

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