Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Mandatory custom field does not show as requested

Hi all,

I created a new field and marked it as requested, but when users are creating issues, the field is not mandatory. Does anyone know how to fix this?

I used the following guide to create the custom field, but it does not work



1 answer

Are you working with a Company Managed project or a Team Managed project?

The instructions in that post apply to Company managed projects.

Assuming you are working with a Company Managed project:

1. Did you update the Field Configurations that are in the Field Configuration Scheme associated with that project?

2. Did you add the field to the screen(s) for the Create Issue action?

Hi @Trudy Claspill 

we are using the Company Managed project and I did the update field config and include the field in the screen. Still not working




Do you have different field configurations for different issue types in this project?

For the issue type where the field is not showing as required:

- check the Project Settings > Fields, and look at the Field Configuration for that issue type. Confirm that it shows Yes in the Required field.

Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Jira Software

Upcoming changes to epic fields in company-managed projects

👋 Hi there Jira Community! A few months ago we shared with you plans around renaming epics in your company-managed projects. As part of these changes, we highlighted upcoming changes to epics on...

14,666 views 37 46
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you