Make a Custom Field editable?

[Jacques B]

We are working with Jira Cloud and have built Workflows with Custom Fields.

Upon creation of an issue the fields that were entered appears to the right of the screen, in a Details block.

These fields are not editable though.

Can someone please indicate how can I make selected fields editable? We have cases where information wat captured incorrectly.

In this case it was a Drop-Down field (please see arrow on image)

[Alex Koxaras · Accepted solution]

Ηι @Jacques B 

Did you try to place that specific field on the Edit screen of the screen scheme?

To do that:

• GO to project settings
• Screens
• Find the Edit Issue Screen
• Click on it
• Add the specific field
• Try to edit the field again on your issue

Hope that helps!

Alex

[Jacques B]

Hi @Alex Koxaras , thank you for the detailed response, I have learned a lot from this.

I am still struggling a bit. 

In the screenshot from my original post, you will notice the following tabs:
General, Commercials, Dates, Invoicing, etc.

On the Screen for the Edit Issue option, I see the following tabs:
Summary, Commercials, Dates, Invoicing, etc. (see image below)

So the first tabs differ. Do they refer to the same thing?

When I add the field to the Summary screen, I do not see it in my issue. 

Also, do I need to toggle between the View and Edit screens? 

[Alex Koxaras]

I thought that the field was already visible! If it is not visible, then you have to add it to the View Issue screen as well.

[Jacques B]

Thank you @Alex Koxaras 

You helped me immensely!