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Make a Custom Field editable?

We are working with Jira Cloud and have built Workflows with Custom Fields.

Upon creation of an issue the fields that were entered appears to the right of the screen, in a Details block.

These fields are not editable though.

Can someone please indicate how can I make selected fields editable? We have cases where information wat captured incorrectly.

In this case it was a Drop-Down field (please see arrow on image)

 

2022-06-08 10_25_21-[AITSD-2532] TEST - 12 - SS_ NGVAS (Telkom) - Jira.png

1 answer

1 accepted

3 votes
Answer accepted
Alex Koxaras Community Leader Jun 08, 2022

Ηι @Jacques B 

Did you try to place that specific field on the Edit screen of the screen scheme?

To do that:

  • GO to project settings
  • Screens
  • Find the Edit Issue Screenscreen0001.png
  • Click on it
  • Add the specific fieldscreen0002.png
  • Try to edit the field again on your issue

Hope that helps!

Alex

Hi @Alex Koxaras , thank you for the detailed response, I have learned a lot from this.

 

I am still struggling a bit. 

In the screenshot from my original post, you will notice the following tabs:
General, Commercials, Dates, Invoicing, etc.

On the Screen for the Edit Issue option, I see the following tabs:
Summary, Commercials, Dates, Invoicing, etc. (see image below)

 

So the first tabs differ. Do they refer to the same thing?

When I add the field to the Summary screen, I do not see it in my issue. 

Also, do I need to toggle between the View and Edit screens? 

2022-06-08 11_13_29-Configure Screen - Jira.png

Alex Koxaras Community Leader Jun 08, 2022

I thought that the field was already visible! If it is not visible, then you have to add it to the View Issue screen as well.

Like Jacques B likes this

Thank you @Alex Koxaras 

You helped me immensely! 

Like Alex Koxaras likes this

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