Is there a way to create mail handler which is based on a shared Office 365 mailbox?
I'd like to allow users creating issues by sending email to an email address of a shared mailbox, which does not have a username/password.
I would like to avoid creating a dedicated mailbox for each mail handler.
In a word No. there are a number of posts in the Community on this question and for more details I would refer you to the search box here to research the issues and challenges. For starters - https://community.atlassian.com/t5/forums/searchpage/tab/message?advanced=false&allow_punctuation=false&q=Shared+mailbox
Hey there Cloud Community members! We’re excited to give you the first glimpse of the new home for business teams on Jira — Jira Work Management. Jira Work Management is the next generation of J...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event