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MS Flows - Create a new Issue

Hello, I succesfully established a connection between MS Flows and Jira, but when I try to use the action Create an Issue, I am getting back this error message:


{ "errorMessages": [], "errors": { "rankBeforeIssue": "expected Object" }}


Any suggestion would be really appreciated, thanks.

1 answer

1 accepted

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Answer accepted
Hana Kučerová Community Leader Jan 09, 2020

Hi @Stefano Veronese ,

according to this article it looks like there is some problem with custom fields - could it be, that you are sending data for some custom field with type Rank in your create issue request?

Thanks Hana - indeed, the issue contains some custom fields which cannot be used using the Jira action available in MS Flows.

To overcome this block I used an HTTP connection module (available in Flows) and I was able to create an Issue.

Hi @Stefano Veronese - I am facing a similar problem, can you share how you solved this with the HTTP connection please?

Hi @Richard Roper ,

I used:

Method: Post



I created the Body in Postman first, in order to test it with my custom fields. The results was something like this:

"update": {},
"fields": {
"summary": "VALUE FROM MS FLOW",
"assignee": {
"project": {
"issuetype": {
"customfield_10080": "VALUE FROM MS FLOW",
"customfield_10008": "VALUE FROM MS FLOW",
"description": {
"version": 1,
"type": "doc",
"content": [
"type": "paragraph",
"content": [
"type": "text",

Authentication: Basic

Username: your email address

Password: the password that you can generate via

Thanks Stefan - any chance you could post an image of your set-up in MS FLOW?

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