Lost Application Link

Mark Cogan November 9, 2020

After a system restart on OS upgrade (RHEL 7), the Application Link between Jira and Confluence stopped working.  Jira seems to be running without issue, and Confluence started.  But when trying to log into the Confluence admin page I get a 500 error as well.  I suspect our reverse proxy configuration is off somewhere.

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Mark Cogan November 13, 2020

Red Hat has confirmed the jdk.tlk.maxHandshakeMessageSize parameter has been added to Java 8.  The fix is to add the following in the setenv.sh file for Jira, Confluence, and any other applications running:

-Djdk.tls.maxHandshakeMessageSize=35000

Stop the application, edit the setenv.sh, then restart.

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Mark Cogan November 9, 2020

[root@jira jira]# java SSLPoke jira.bizops.nrl.navy.mil 443
javax.net.ssl.SSLProtocolException: The size of the handshake message (34669) exceeds the maximum allowed size (32768)
at sun.security.ssl.SSLSocketInputRecord.decodeInputRecord(SSLSocketInputRecord.java:309)
at sun.security.ssl.SSLSocketInputRecord.decode(SSLSocketInputRecord.java:190)
at sun.security.ssl.SSLTransport.decode(SSLTransport.java:108)
at sun.security.ssl.SSLSocketImpl.decode(SSLSocketImpl.java:1143)
at sun.security.ssl.SSLSocketImpl.readHandshakeRecord(SSLSocketImpl.java:1054)
at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:394)
at sun.security.ssl.SSLSocketImpl.ensureNegotiated(SSLSocketImpl.java:708)
at sun.security.ssl.SSLSocketImpl.access$100(SSLSocketImpl.java:72)
at sun.security.ssl.SSLSocketImpl$AppOutputStream.write(SSLSocketImpl.java:961)
at sun.security.ssl.SSLSocketImpl$AppOutputStream.write(SSLSocketImpl.java:933)
at SSLPoke.main(SSLPoke.java:31)

 

Is this indicating that our CA chain may be too long?  Is there a way to increase the allowed handshake message size?

Mark Cogan November 13, 2020

Nope!  It's an update to Java 8 that adds a new configuration component:

jdk.tls.maxHandshakeMessageSize

So this is going to have to be modified in Jira to set a higher handshake message size.

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DEPLOYMENT TYPE
SERVER
VERSION
8.7.1
TAGS
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