Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Lock when changing Epic Link

Hello. The problem occurs when editing.
Epic Link After changing the field value, the ability to save the changes disappears. But if you click cancel and refuse to reset the entered data, the button becomes active.

Please tell me what this problem is.

1 answer

Hi @Test   Welcome to the community!

This could be a permissions issue, where the person making the edit does not have edit permission for both the epic and the issue you are trying to link to it.

Ask your system admin to check the user permissions to validate this.

Best regards,

Bill

Thank @Bill Sheboy for helping me. I am system admin and check permissions.
There are no problems with resolution.

Additional Information. To edit the Epic Link field through the edit form, the button is blocked. And if you edit the field not through the form, then everything is ok. And after such editing, it becomes possible to make changes through the form.

It seems like this is an internal problem in Jira, in its files. And not in the settings. Is it possible?

Hi @Test 

Thanks for the additional information... Edit of a field working in one view and not another seems like a screen configuration issue.

As you are an admin. have you tried the Admin Helper functions?  That can help you walk-through and address an issue like this one.

https://confluence.atlassian.com/adminjiracloud/jira-admin-helper-818578850.html

Best regards,
Bill

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Jira Software

Presenting the "Best of 2020" Jira Software roundup!

Catch up with Atlassian Product Managers in our 2020 Demo Den round-up! From Advanced Roadmaps to Code in Jira to Next-Gen Workflows, check out the videos below to help up-level your work in the new ...

225 views 1 4
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you