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Linking our jira to a vendor's jira

Is it possible to link our Jira cloud to a vendor's jira datacenter to "share" issues without having to manually duplicate them?

3 answers

Hello @Shaun McGuire 

I believe you would need to use a third party app for this.

This post form 2019 mentions one app

https://community.atlassian.com/t5/Jira-questions/Is-it-possible-to-sync-JIRA-Software-on-Cloud-Data-Center-amp/qaq-p/1044243

This post from 2017 mentions another app

https://community.atlassian.com/t5/Jira-questions/Sync-between-JIRA-Cloud-and-JIRA-Server-intances/qaq-p/24837

 

You might find other apps by searching the Marketplace

https://marketplace.atlassian.com/search?query=issue+sync

 

You would, of course, have to get the owners of the other JIRA system to agree to they synchronization.

Hi @Shaun McGuire If you just want to link the issues from cloud jira to vendor jira then you can create an application link between these two jira and you can link the issues between the apps

but you want to sync issues then you will need third party app like Exalate etc.

@Sagar Mahajan Can you point me in the direction of how to setup an application link? I want to keep this very simple if I can.

Hi @Shaun McGuire Sure, please follow the below steps to federate two Jira instances using application links

1. Navigate to the application link section in jira

https://jira-base-url/plugins/servlet/applinks/listApplicationLinks

Capture 2021-04-30 at 8.33.00.png2. Enter the full URL of another Jira application and follow the further steps to create a application.

3. Once the application link is created navigate to the Jira issue, select link from the drop down as shown in the screenshot.

Capture 2021-04-30 at 8.38.24.png

4. In the link dialog box new section will be get added as server if two or more Jira instances are connected to each other, select the Jira instance from which you want to link the issues and select the appropriate link type and link the same

Capture 2021-04-30 at 8.39.55.png

Capture 2021-04-30 at 8.41.24.png

That's it.

Let me know if you have any question on this.

Hi @Shaun McGuire ,

As @Sagar Mahajan mentions, you can use Exalate to accomplish this.


There is another community with step by step Guide

 

 

Let me know if this answers your question,

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