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Link Issues with New Issue View

How do i view issue links and add new links to internal issues with the new Issue view?

When i click Link Issue button it does not respond. Is this a new add-on fee?

I also cannot see previously linked issues as seen below.

Jira Links.png

4 answers

I'm having this same issue, but only on certain projects in Jira.  I have the 'Link Issues' permission in all of them so it's really bizarre.   @Matthew Faust did you learn anything from your support ticket on this?

0 votes

@Matthew Faust the option to "link issue" is in the main part of the button in the screenshot you shared:
Jira Links_002.png

I am well aware, the button is completely unresponsive.

Ah ok, apologies for that. I'd suggest raising a support ticket for this: https://support.atlassian.com/contact/#/

0 votes
John Funk Community Leader Nov 11, 2020

Hi Matthew,

If you switch to the Old Issue View do you see the links? And do you have the ability to create a link? 

On the Old View i have no problems at all viewing and creating linked issues. On the new view I am unable to do either. The Link Issue button does not respond at all. 

I have tried multiple browsers, machines, locations.

0 votes
Jack Brickey Community Leader Nov 10, 2020

See if these screenshots help...

link1.jpglink2.jpg

Link issue is not an available option for me, even though i have been using links on the old view and the existing issue already has several links

Jira Links_002.png

Jack Brickey Community Leader Nov 10, 2020

please ensure you have Link issue permissions under project settings.

Any thoughts here? How can I escalate this?

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