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Licensing

Sebastian_Uharek
Sebastian_Uharek February 20, 2020

Hi,

I have restored our jira database from a cloud backup. In the scope of the installation I have entered an old license key we had for jira. Since that one was expired, I bought a new one. Now I'm unable to activate the new license, since the Serverid in the form 902feef3-6227-41cb-88ad-bd53fb63fbc3 is reported to be invalid.

 

Best,

Sebastian

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JP _AC Bielefeld Leader_
JP _AC Bielefeld Leader_
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February 21, 2020

HI,

licensing issues are best resolved & handled by Atlassian support directly.

I would open a ticket with them.

https://support.atlassian.com/contact/

Best

JP

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