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License of Jira Software, but it has not been installed yet.

yujie_qin I'm New Here Jun 18, 2021

I look at my license in the application, it prompts Jira Software's license, but it has not been installed yet. There is an install button at the back, I clicked it but an error was reported
, How can I solve,

1 answer

0 votes
Dirk Ronsmans Community Leader Jun 18, 2021

Hi @yujie_qin ,

Care to share your error message? 

yujie_qin I'm New Here Jun 19, 2021

OK, I am running a docker program, I learned from log User Plugins that Jira Software Application Status is disabled


Jira Software Application: com.atlassian.jira.jira-software-application
Version: 8.17.0
Status: disabled
Vendor: Atlassian
Description: Gathers pieces of Jira Software together.


This may be the reason why it is not installed, how can I start it

Dirk Ronsmans Community Leader Jun 20, 2021

Well you mention you get an error when you try to install it through the button.

What exactly is the error? Could it be your docker container cannot reach the internet to get the setup binary?

If so you can always download the binary yourself and upload it through the browser.

But the error message would help..

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