License never updates with my new license.

Corey_Manshack September 27, 2017

I just purchased a new jira license and I 'edit' the key from plugins/servlet/applications/versions-licenses in my browser. I get a success message but after I browse away and browse back it shows my old license and says "Your JIRA Software maintenance has expired. To regain access to support and updates, renew your maintenance." What should I do to get the license to stick?

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Corey_Manshack September 27, 2017

Looks like it works properly after clearing my browser cache for some reason. Thanks all!

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Peter DeWitt
Community Leader
Community Leader
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September 27, 2017

Corey, I'd open up an issue with JIRA support.  Since you have the new license purchased they should help you out.

Corey_Manshack September 27, 2017

Looks like it works properly after clearing my browser cache for some reason. Thanks all!

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