License never updates with my new license.

I just purchased a new jira license and I 'edit' the key from plugins/servlet/applications/versions-licenses in my browser. I get a success message but after I browse away and browse back it shows my old license and says "Your JIRA Software maintenance has expired. To regain access to support and updates, renew your maintenance." What should I do to get the license to stick?

2 answers

1 accepted

Looks like it works properly after clearing my browser cache for some reason. Thanks all!

0 vote
Peter DeWitt Community Champion Sep 27, 2017

Corey, I'd open up an issue with JIRA support.  Since you have the new license purchased they should help you out.

Looks like it works properly after clearing my browser cache for some reason. Thanks all!

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