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Keine Email über zugewiesenes Ticket

Liebe Community,

wenn mir ein Kollege ein Jira-Ticket zuweist, so erhalte ich darüber leider keine Email Benachrichtigung. Woran könnte das liegen?

In meinen Benachrichtungseinstellungen habe ich folgende Punkte aktiviert:

  • You're watching the issue
  • You're the reporter
  • You're the assignee for the issue
  • Someone mentions you

1 answer

Hallo,

bekommst du denn andere Mails von jira?

Nur um sicherzustellen das in jira deine korrekte Mailadresse zugeordnet ist und nichts im spam landet.

Denn es sollte mit deinen Einstellungen eigentlich funktionieren.

Danke für die schnelle Antwort!

Ja, ich bekomme für jedes Ticket, das Kollegen oder Kunden einstellen, eine Mail zugeschickt.

Hast du das an oder aus?

https://support.atlassian.com/jira-software-cloud/docs/manage-your-jira-personal-settings/

Turn off email notifications for issue activity

By default, you receive the notifications configured by your Jira admin. To choose not to receive any email notifications for issue activity:

  1. Click the Email notifications for issue activity dropdown.
  2. Choose Don’t send me email notifications.

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