Kanban board

Tomas Giner March 14, 2019

Hello,

 

Since I have installed Jira Desktop inside Jira, the boards gone away! I need help to bring them back.

 

Thanks

2 answers

0 votes
Tomas Giner March 15, 2019

Version: 8.0.2

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
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March 14, 2019

What do you mean by "Jira Desktop" and "inside Jira"?

Tomas Giner March 15, 2019

Sorry! I meant "Jira Service Desk" :)

I choosed the installation over my Jira, and then the boards were gone. It seems that Jira Agile is disabled, but I cannot enable it. That's the problem.

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 15, 2019

That makes sense (I mean adding JSD, not that it kills Software).  Could you go to "manage applications" and check the status of Jira Software?  I expect it to be disabled, but also have an enable option, which should make it work, or give you a proper error report.

Tomas Giner March 18, 2019

Hello Nic,

 

This is what I have found:

image.png

As you can see, Agile plugin is disabled and there is nothing I can do to enable it.

Thanks!

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