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Kanban board not showing card on chrome

Qing Guo I'm New Here Jun 05, 2022

I cannot see ant story cards on my Kanban board on chrome but it works on Safari.

3 answers

1 accepted

0 votes
Answer accepted
John M Funk Community Leader Jun 06, 2022

Hi @Qing Guo  - Welcome to the Atlassian Community!

When it works in one browser and not another, but have found it often involves Extensions that have been added to Chrome. I would remove each extension one at a time and retry between each one until it begins working. 

Qing Guo I'm New Here Jun 06, 2022

Yes, after I removed all the extensions in Chrome it works! Thanks very much!

Like John M Funk likes this
John M Funk Community Leader Jun 07, 2022

Great! You can add some of the extensions back one-by-one and test after each one if you want to use those. It should show you which extension is the problem. 

This might seem obvious, but are you logging in as the same user in both browsers?

0 votes
Ollie Guan Community Leader Jun 05, 2022

Hi @Qing Guo ,

Have you tried upgrading chrome to the latest version or using chrome's incognito mode ?

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