Kanban board not showing card on chrome

Qing Guo June 5, 2022

I cannot see ant story cards on my Kanban board on chrome but it works on Safari.

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John Funk
Community Leader
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June 6, 2022

Hi @Qing Guo(Walker)  - Welcome to the Atlassian Community!

When it works in one browser and not another, but have found it often involves Extensions that have been added to Chrome. I would remove each extension one at a time and retry between each one until it begins working. 

Qing Guo June 6, 2022

Yes, after I removed all the extensions in Chrome it works! Thanks very much!

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John Funk
Community Leader
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June 7, 2022

Great! You can add some of the extensions back one-by-one and test after each one if you want to use those. It should show you which extension is the problem. 

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Rob Horan
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June 5, 2022

This might seem obvious, but are you logging in as the same user in both browsers?

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Ollie Guan
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 5, 2022

Hi @Qing Guo(Walker) ,

Have you tried upgrading chrome to the latest version or using chrome's incognito mode ?

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