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Kanban board is empty in Chrome

I don't see kanban board in my project in Chrome for macOS (last version both). Jira show only header and blank screen instead of pools.
How to fix it?

6 answers

2 votes
Jack Brickey Community Leader Jan 12, 2022

If it is browser specific I would clear cache, close and reopen browser. Check for updates. Use different browser until such time that an update comes. Feel free to report to Atlassian Support if it persists.

clear cache, close and reopen browser. - don't work

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1 vote
cgabriel I'm New Here Jan 19, 2022

I'm following this thread as I am also experiencing this issue in Chrome for MacOS (Monterey). I have Chrome's latest version (Version 97.0.4692.71 (Official Build) (x86_64)).

1 vote
Toni.lee I'm New Here Jan 19, 2022

Same problem. No configuration changes caused this, as I saw the board widget suddenly go blank in chrome.

A lot of bugs in developer console

Screenshot 2022-01-21 at 14.11.53.png

I saw it in another thread there are issues with backlogs and board loading, might refer to this for further updates https://jira-software.status.atlassian.com/

same problem, works well in safari, but empty in chrome

not sure if there was any update on Jira side, but after Chome updated to 97.0.4692.99 the problem is gone

cgabriel I'm New Here Jan 20, 2022

I can also now access the board after updating Chrome to 97.0.4692.99. 

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