Kanban Simple Workflow: reopened issues don't appear on board

I have a Kanban board using the Simple Workflow. When a previously closed issue is reopened, it's not visible on the board. I realize this is because the board has a Work Sub-Filter: "fixVersion in unreleasedVersions() OR fixVersion is EMPTY".

How can I clear the fixVersion?

thanks.

2 answers

Hi Clinton,

sorry for the misunderstanding. In order to do that install "JIRA Suite Utilities" plugin that provides Clear Field Value post function.

Add this post function to your own workflow (on reopen transition) and it should work.

More information about this post function are available here

https://jsutil.atlassian.net/wiki/display/JSUTIL/JIRA+Suite+Utilities+Workflow+Post-Functions

Hope this helps,

Fabio

I am trying to do exactly the same thing as Clinton.

  1. I have simple workflow
  2. I want the reopen action to clear fixversion, so that the issue is back at Kanban Board

I assume step 2. cannot be done with using Simple workflow. Since the answer guides to modify the workflow.

Best Regards,

Tom 

Hi Clinton,

Reopen transition should already purge Resolution. In order to verify it please check that "Reopen" transition has a post function "The resolution of the issue will be cleared". If it doesn't exist please add it and publish your workflow.

Regards,

Fabio

Hi Fabio,

It's not "Resolution" that's the problem here. It's that "fixVersion" needs to be cleared.

Thanks.

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