Our JIRA instance is hosted on Atlassian Cloud, using Greehopper Kanban boards. One of our Kanban boards monitors two JIRA Projects using the following filter:
project = "Source Docs" OR (project = RM AND status = "Ready To Document") ORDER BY Rank ASC
Make sure Resolution is set when issue your issue is closed or resolved. Also make sure that Closed/Resolved status is correctly mapped to Done column of Agile Board.
Mainly I think problem is due to resolution is not set for those issues which are showing in Done column.
The way the done column works is that it will display you all the completed (closed/resolved or whatever you have mapped) until you release the version.
Moment you release the version, all the issues will disappear from the rightmost column or done column.
If you want to keep displaying the issues even after the release of a version, i propose you add another column to the right of the Done and that should resolve your problem.
you can check *Working Sub-filter* of your kanban board by default it should be *fixVersion in unreleasedVersions() OR fixVersion is EMPTY*. Check if this Work Sub-filter is pulling some issues for example if we modify this to *fixVersion in unreleasedVersions() OR fixVersion is EMPTY AND Status = Closed*
For more info you can refer - https://confluence.atlassian.com/pages/viewpage.action?pageId=779159041
...PermissionsStartOnly=true User=www-data Group=www-data ExecStart=/opt/jira/bin/startup.sh ExecStop=/opt/jira/bin/shutdown.sh TimeoutStartSec=120 TimeoutStopSec=600 PrivateTmp=true [Install] WantedBy...
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