Dear all,
My question: if I put an item (ie. story or subtask) on done, I still want to see it in the "done" column and discuss it with my team. But in fact, when I put it on done, it disappears directly and I cannot see it in the "done" column. Do you know the reason? Looking forward to your support, thank you.
Best regards
Martin
Hello @Martin Steimle
Welcome to the community.
Are you using a Classic project or a Next-Gen project?
There are a few possible explanations for this with a Classic project specifically.
1. The filter for your board may be excluding issues that have a status of Done.
2. If the issue has a Fix Version associated to it and that Fix Version has a status of Released, your board may be excluding Done issues that are in a Released Fix Version.
With a board associated to a Classic project, the administrators of the board can check for #1 by going to Board Settings > General, and looking at the filter.
On the same screen you can also see if #2 is in effect by looking for this:
Hello,
Thank you for your reply. We are using classic. Currently I can exclude #2 as reason. And regarding #1 - we have set,that "done" should be shown. So we are still struggling.
Do you have another idea?
Best regards
Martin
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Sorry, you were right!!
Thanks for your help!! It was filtered (#1).
Best regards
Martin
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