Jira won't start after other applications were upgraded

I can't get the Jira or Tomcat services to start.  This happened after several other applications were updated on our server.  Any thoughts on what could be wrong?  I tried updating it to the latest version, and it still won't start.

1 answer

File system permissions?

Port already in use?

What does the log say?

 

-Lars

Log shows the following.  I'm not sure exactly how to fix this.  Any ideas?

 

[2017-08-03 13:35:05] [info] [12544] Commons Daemon procrun (1.0.15.0 64-bit) started
[2017-08-03 13:35:06] [info] [12544] Running 'JIRA151015081439' Service...
[2017-08-03 13:35:06] [info] [12296] Starting service...
[2017-08-03 13:35:06] [error] [12296] Failed creating java C:\Program Files\Java\jre1.8.0_111\bin\server\jvm.dll
[2017-08-03 13:35:06] [error] [12296] The system cannot find the path specified.
[2017-08-03 13:35:06] [error] [12296] ServiceStart returned 1
[2017-08-03 13:35:06] [error] [12296] The system cannot find the path specified.
[2017-08-03 13:35:06] [info] [12544] Run service finished.
[2017-08-03 13:35:06] [info] [12544] Commons Daemon procrun finished
[2017-08-03 13:36:35] [info] [12180] Commons Daemon procrun (1.0.15.0 64-bit) started
[2017-08-03 13:36:35] [info] [12180] Running 'JIRA151015081439' Service...
[2017-08-03 13:36:35] [info] [ 1336] Starting service...
[2017-08-03 13:36:35] [error] [ 1336] Failed creating java C:\Program Files\Java\jre1.8.0_111\bin\server\jvm.dll
[2017-08-03 13:36:35] [error] [ 1336] The system cannot find the path specified.
[2017-08-03 13:36:35] [error] [ 1336] ServiceStart returned 1
[2017-08-03 13:36:35] [error] [ 1336] The system cannot find the path specified.
[2017-08-03 13:36:35] [info] [12180] Run service finished.
[2017-08-03 13:36:35] [info] [12180] Commons Daemon procrun finished

Does C:\Program Files\Java\jre1.8.0_111\bin\server\jvm.dll exist?

Check where JAVA_HOME points and make sure that it exists on the file system.

 

-Lars

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Mar 28, 2018 in Jira Software

Can a company’s culture make or break agile adoption?

Can a new-to-agile team survive and thrive in a non-agile culture? If so, what advice would you give to those trying to be agile in a non-agile culture? What's the key(s) to success? Share your thoug...

17,626 views 18 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you