Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

Recognition

  • Give kudos
  • My kudos

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Jira server speed

Hello Team,

we upgraded our Jira server instance from version 7.9 to 8.4. since migration, our chrome loading speed has been very slow compared to the previous version. kindly assist.

Regards 

Emmaculate Ndinda.

 

 

1 answer

0 votes
Ismael Jimoh Community Leader Nov 18, 2019

Hi @Emmaculate_Ndinda 

With regards the above it will be hard to say what is wrong just from your description.

 I will start by checking the following:

  1. Does our current setup match the recommended Support platform from Atlassian?
  2. Does the problem occur on other browsers or isolated to chrome?
  3. Are any errors being thrown in logs that will help identify a root cause?
  4. Review upgrade process and ensure all settings in the old version were copied over for example the xmx and xms settings.

These are the first things I would check while also rolling back the upgrade because if the performance is very bad then using the instance as is would be better.

Normally before upgrading, I recommend always checking and confirming the performance on a test server before attempting production instance upgrade.

Cheers

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Software

How to create Jira issus from Excel file?

When to use CSV importer When managing your processes in Jira, there are many occasions where you need to create a lot of tasks. Creating them one by one will cost you a lot of time and effort and i...

4,533 views 22 32
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you