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Jira issue creation is not respecting the default Tempo account saved

Suddenly when we create issues in projects (that have default tempo accounts saved), the issues are being assigned the wrong account.

In fact, they always get one from one of our other projects. The same one, no matter what project we are in.

https://watch.screencastify.com/v/qrQ5dreJndO1Qip93XrL

1 answer

1 accepted

2 votes
Answer accepted
carolyn french Community Leader Nov 30, 2022

Hi @Molly Kelly ,

Sorry you're experiencing this. Can you please open a Support ticket here: https://tempo-io.atlassian.net/servicedesk/customer/portal/6/group/16/create/39

The Support team will follow up with you on it.

Best regards,

Carolyn

Tempo Customer Success

For other folks. Tempo did an account resync and all is well.

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