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Jira issue creation is not respecting the default Tempo account saved

Molly Kelly
Molly Kelly November 30, 2022

Suddenly when we create issues in projects (that have default tempo accounts saved), the issues are being assigned the wrong account.

In fact, they always get one from one of our other projects. The same one, no matter what project we are in.

https://watch.screencastify.com/v/qrQ5dreJndO1Qip93XrL

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carolyn french
carolyn french
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November 30, 2022

Hi @Molly Kelly ,

Sorry you're experiencing this. Can you please open a Support ticket here: https://tempo-io.atlassian.net/servicedesk/customer/portal/6/group/16/create/39

The Support team will follow up with you on it.

Best regards,

Carolyn

Tempo Customer Success

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Molly Kelly
Molly Kelly December 2, 2022

For other folks. Tempo did an account resync and all is well.

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