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Jira is working very slow after processor increase

Jira is opening very slow after recent Processor upgrade.

1 answer

Hi @Gauri Velankar Can you please check the JVM of Jira if it's have enough memory to run the Jira

https://jira-base-url/secure/admin/ViewSystemInfo.jspa

Also, check the CPU usage and load on the server using TOP or HTOP command.

Any errors or exceptions in atlassian-jira.log file?

Should be a good start to investigate the slowness issue.

system memory is 6 GB and JVM I have given 4 GB.

CPU Usage is around 83%

Can you confirm if the above config is correct based on the Jira sizing guide.

https://confluence.atlassian.com/jirakb/jira-server-sizing-guide-975033809.html

Also, if server has total 6 GB of RAM you should minimize the Jira JVM to 3 GB as server require enough memory to complete other task as well.

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I have done the changes to JVM, Its working fine now. But some time its taking long time to load...,

Are there any certain pages where you see the slowness like Jira boards, dashboards etc.

Like Abhijeet Kale likes this

opening login page itself taking time..., I have done few changes to JVM. let me monitor and update if the problem presides.., 

Sure, Also it's recommended to keep the JVM min and max value same i.e 3 GB for both.

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