Jira is not starting after upgrade (jira-development-integration-plugin disabled)

Hi

I'm having problems to start jira after upgrade to 7.4.3 (x32) with message:

"The upgrade task manager has returned a non-successful result from running the upgrades"

I already increased modify -Datlassian.plugins.enable.wait=300 and also increased memory as indicated here: https://confluence.atlassian.com/jirakb/troubleshooting-jira-startup-failed-error-394464512.html#TroubleshootingJIRAStartupFailedError-Memory

atlassian-jira.log is here: https://pastebin.com/NpMHucxH

Any other idea? Please help!

1 answer

Rollback the upgrade, update all plugins to latest version. In UPM, click the upgrade check, this way you will see what version you can go to without losing plugins in the process. Possibly: Disable plugins you see failing now, you will not lose data. Once you completed the upgrade, update the plugins too and it should work. Also make sure that you have licenses for all plugins in their newer version.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published May 21, 2018 in Jira Software

How large do you think Jira Software can grow?

Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...

1,207 views 10 18
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you