Jira is not starting after upgrade (jira-development-integration-plugin disabled)


I'm having problems to start jira after upgrade to 7.4.3 (x32) with message:

"The upgrade task manager has returned a non-successful result from running the upgrades"

I already increased modify -Datlassian.plugins.enable.wait=300 and also increased memory as indicated here: https://confluence.atlassian.com/jirakb/troubleshooting-jira-startup-failed-error-394464512.html#TroubleshootingJIRAStartupFailedError-Memory

atlassian-jira.log is here: https://pastebin.com/NpMHucxH

Any other idea? Please help!

1 answer

Rollback the upgrade, update all plugins to latest version. In UPM, click the upgrade check, this way you will see what version you can go to without losing plugins in the process. Possibly: Disable plugins you see failing now, you will not lose data. Once you completed the upgrade, update the plugins too and it should work. Also make sure that you have licenses for all plugins in their newer version.

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Thursday in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

818 views 5 17
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot