Jira is not starting after upgrade (jira-development-integration-plugin disabled)


I'm having problems to start jira after upgrade to 7.4.3 (x32) with message:

"The upgrade task manager has returned a non-successful result from running the upgrades"

I already increased modify -Datlassian.plugins.enable.wait=300 and also increased memory as indicated here: https://confluence.atlassian.com/jirakb/troubleshooting-jira-startup-failed-error-394464512.html#TroubleshootingJIRAStartupFailedError-Memory

atlassian-jira.log is here: https://pastebin.com/NpMHucxH

Any other idea? Please help!

1 answer

Rollback the upgrade, update all plugins to latest version. In UPM, click the upgrade check, this way you will see what version you can go to without losing plugins in the process. Possibly: Disable plugins you see failing now, you will not lose data. Once you completed the upgrade, update the plugins too and it should work. Also make sure that you have licenses for all plugins in their newer version.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Sarah Schuster
Posted Mar 28, 2018 in Jira Software

Can a company’s culture make or break agile adoption?

Can a new-to-agile team survive and thrive in a non-agile culture? If so, what advice would you give to those trying to be agile in a non-agile culture? What's the key(s) to success? Share your thoug...

12,061 views 15 13
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you