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Jira is not recognizing order by rank asc

This is my board query:

project = OPS1 ORDER BY rank ASC

When I try to move stories around in rank in the backlog or active sprint, Jira complains that the query is not ordered by rank asc.

Any ideas?

1 answer

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Answer accepted

One thing to quickly rule out - is your rank field really a rank?  I ran into this a few weeks back, someone had added a number field and called it "rank", so it wasn't a ranking field.  Confused the heck out of us until I remembered to check Admin -> Custom fields -> Rank and check the type of field.  Could you check that your rank field really is of type "global rank field for Jira Software only"?

YES it is the real rank field in Jira.  I was able to establish this by creating my own query.  So I guess it was a permissions issue.  Thank you for your help!

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