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Jira integrated with AD Authentication. How to enable vendors to look into Jira issue status?

Present we are using AD Authentication for Jira.

1. Clients requesting to enable access on Jira to know the statistics.

2. But As per AD policy, we can't add users from other domains into AD.

Please suggest a way to enable access for vendors  on Jira Project.

Thanks in advacnce

1 answer

1 accepted

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Answer accepted
edwin vasquez Community Leader Dec 09, 2019

Hello Kagithala,

Have you tried creating an account directly on the Jira server? or is AD required?

User management.png

Hi edwin vasquez,

We fetching users from AD into users menu, after that we enabling the Application access to that particular user only. did not tried on Manually adding an user, let me check once

edwin vasquez Community Leader Dec 10, 2019

Let me know if this helps.

Hi edwin,

After the integration with Microsoft AD.  i'm able to add users into internal directory. Did not checked also with this option previously.

Thank you so much for this tip.

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