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Jira indicators Edited

Hello,

Is it possible to define rules (listeners) on tickets? We are looking for indicators. Defining rules could allow us to have coherent indicators and provide those indicators to our customers.

For example :

- To be able to modify a field only from a certain status in the workflow. Otherwise it is not possible to modify this field.

- Automatically fill a field when a status is modified and only if this status is equal to a specific value.

- If a specific status stays the same for 5 days, check a box.

 

I recently found a plugin "Automation Unlimited for Jira" that allows to define some rules but it doesn't meet the needs mentioned above. For example when a specific status is chosen, another field is filled with a date or any other value. I didn't find how to do it with this plugin

Do you have an alternative ?

Thank you for your help

Adrien

 

 

1 answer

0 votes
Tansu Akdeniz Community Leader Jul 05, 2021

Hi @adrien_poirier 

Welcome to community.

1- Jira Cloud comes with an automation feature. Go to service management project -> project settings -> automation page and define your rules.

2- If you need to have a field filled in particular transition, go to workflow -> edit transition -> add a screen which contains your field -> add validators -> make field required.

Best 

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