Dear Community Admins,
this question is a bit complex, tried assisting a user with Jira frequent sign in prompts restore usual user experience, w/o work interrupted by Jira constantly requesting new sign in,
Issue is not caused by:
Internet connectivity, VPN stability, browser & settings, cookies, DNS,
Issue does not occur with other Atlassian products we are using, nor with other users,
which other factors could be relevant?
much thanks in advance.
Hi @Hana luiza ,
probably it's due to session timeout. You can increase it following this guide https://confluence.atlassian.com/jirakb/change-the-default-session-timeout-to-avoid-user-logout-in-jira-server-604209887.html
Hope this helps,
seems like the link you suggested got broken somehow, was reachable , now we're getting : 'looks like we're off the beaten trach'
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