Jira dreadfully slow on connection from Centurion, South Africa

Ruargh August 5, 2020

Jira and Bitbucket is dreadfully slow accessing from Centurion, South Africa

On Fibre and 5G connections.

The IP for Jira 18.184.99.129 (https://cartrack.atlassian.net/) resolves to Frankfurt, Germany.

Is it possible to access Jira on a local URL instead? or improve the connection/speed?

2 answers

0 votes
Project Police August 19, 2022

Ok so that was 2 years ago.... I am in George Western Cape with Staff in Cape Town and Johannesburg and we are all experiencing ridiculous latency issues. Its cant be blamed on distance???

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
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August 5, 2020

There's no way to get more local - Frankfurt is your nearest Cloud server-farm.  (Others, from memory are Republic of Ireland, Singapore, Australia and a couple in the US).  So I am afraid you are stuck with the distance-related latency.

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