Currently I have a simple automation rules for 4 Scenario.
The automation check whether the SUMMARY has iOS, it assign to a person. Same method for Android, etc.
This is constructed as 4 rules. It's working, no issues. What I would like to ask is whether I can combine all the 4 rules into one. For sure, this is not a nested if condition.
It just need to check SUMMARY or Custom Label and assign
iOS = Julie, Android = Marcus, API = Wasim,
If PLATFORM (custom field)
iOS = Julie, Android = Marcus, API = Wasim.
I don't think you can do that.
(We developed an app that can run Groovy scripts as part of the automation rule and return values which will become smart values for the next actions and conditions. Using that technique you can flexibly define condition and then return its TRUE/FALSE value. But this app is available only for Data Center and Server.)
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