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Jira Web-hook Payload differs from On-Prem and Cloud

Edited

I am integrating ServiceNow with Jira, with the configuration of the call-back webhook in Jira, the payload structure differs from On-Prem and Cloud. 

Payload structure from On-Prem configured webhook has an object of Issue, User who updated issue, Project, Issue Change log.

Payload structure from Cloud configured webhook is missing an object of Issue, User, Project & Issue Change log

1 answer

1 vote
Craig Nodwell Community Leader Aug 23, 2022

Hi @Ashik Narayan welcome to the community.  Jira Cloud and Jira Server are very different products under the hood.  They use different API's .

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