Jira Software. Type project only Buisness

Create project only Buisness type, no Software. I'm create Buisness project and change type to Software. Receive next errors:

 

Technical details

Log's referral number: ee1da963-e19a-4f81-afd5-760cdcba34d8

Cause

Referer URL: http://xxxxxxx:8080/plugins/servlet/applications/versions-licenses

java.lang.RuntimeException: java.lang.RuntimeException: javax.servlet.ServletException: com.atlassian.activeobjects.internal.ActiveObjectsInitException: bundle [com.atlassian.plugins.base-hipchat-integration-plugin-api]
Caused by: com.atlassian.activeobjects.internal.ActiveObjectsSqlException: There was a SQL exception thrown by the Active Objects library:
    Database:
    	- name:MySQL
    	- version:5.7.19
    	- minor version:7
    	- major version:5
    Driver:
    	- name:MySQL Connector Java
    	- version:mysql-connector-java-5.1.43 ( Revision: 1d14b699eff3e6112aaedb1cbe5a151ab81f98f1 )
    
    com.mysql.jdbc.exceptions.jdbc4.MySQLSyntaxErrorException: REFERENCES command denied to user 'jiradb'@'localhost' for table 'AO_5FB9D7_AOHIP_CHAT_LINK'
	at com.atlassian.activeobjects.internal.EntityManagedActiveObjects.migrate(EntityManagedActiveObjects.java:53) [?:?]
	at com.atlassian.activeobjects.internal.AbstractActiveObjectsFactory$1.doInTransaction(AbstractActiveObjectsFactory.java:77) [?:?]
	at com.atlassian.activeobjects.internal.AbstractActiveObjectsFactory$1.doInTransaction(AbstractActiveObjectsFactory.java:72) [?:?]
	at com.atlassian.sal.core.transaction.HostContextTransactionTemplate$1.doInTransaction(HostContextTransactionTemplate.java:21) [?:?]
	at com.atlassian.jira.DefaultHostContextAccessor.doInTransaction(DefaultHostContextAccessor.java:34) [classes/:?]
	at sun.reflect.GeneratedMethodAccessor164.invoke(Unknown Source) [?:?]
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) [?:1.8.0_102]
	at java.lang.reflect.Method.invoke(Method.java:498) [?:1.8.0_102]
	at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26) [atlassian-plugins-core-4.5.0.jar:?]
	at com.sun.proxy.$Proxy365.doInTransaction(Unknown Source) [?:?]
	at sun.reflect.GeneratedMethodAccessor164.invoke(Unknown Source) [?:?]
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) [?:1.8.0_102]
	at java.lang.reflect.Method.invoke(Method.java:498) [?:1.8.0_102]
	at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:136) [?:?]
	at com.sun.proxy.$Proxy365.doInTransaction(Unknown Source) [?:?]
	at com.atlassian.sal.core.transaction.HostContextTransactionTemplate.execute(HostContextTransactionTemplate.java:18) [?:?]
	at sun.reflect.GeneratedMethodAccessor176.invoke(Unknown Source) [?:?]
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) [?:1.8.0_102]
	at java.lang.reflect.Method.invoke(Method.java:498) [?:1.8.0_102]
	at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:302) [spring-aop-4.2.5.RELEASE.jar:4.2.5.RELEASE]
	at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56) [?:?]
	at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60) [?:?]
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) [spring-aop-4.2.5.RELEASE.jar:4.2.5.RELEASE]
	at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133) [spring-aop-4.2.5.RELEASE.jar:4.2.5.RELEASE]
	at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121) [spring-aop-4.2.5.RELEASE.jar:4.2.5.RELEASE]
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) [spring-aop-4.2.5.RELEASE.jar:4.2.5.RELEASE]
	at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70) [?:?]
	at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53) [?:?]
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) [spring-aop-4.2.5.RELEASE.jar:4.2.5.RELEASE]
	at org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57) [?:?]
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) [spring-aop-4.2.5.RELEASE.jar:4.2.5.RELEASE]
	at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133) [spring-aop-4.2.5.RELEASE.jar:4.2.5.RELEASE]
	at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121) [spring-aop-4.2.5.RELEASE.jar:4.2.5.RELEASE]
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) [spring-aop-4.2.5.RELEASE.jar:4.2.5.RELEASE]
	at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:208) [spring-aop-4.2.5.RELEASE.jar:4.2.5.RELEASE]
	at com.sun.proxy.$Proxy990.execute(Unknown Source) [?:?]
	at com.atlassian.activeobjects.internal.AbstractActiveObjectsFactory.create(AbstractActiveObjectsFactory.java:72) [?:?]
	at com.atlassian.activeobjects.internal.DelegatingActiveObjectsFactory.create(DelegatingActiveObjectsFactory.java:32) [?:?]
	at com.atlassian.activeobjects.osgi.TenantAwareActiveObjects$1$1$1.call(TenantAwareActiveObjects.java:91) [?:?]
	... 6 more

1 answer

1 accepted

1 vote

Hi Semen,

Taking a look at that stack trace one thing stands out to me:

    com.mysql.jdbc.exceptions.jdbc4.MySQLSyntaxErrorException: REFERENCES command denied to user 'jiradb'@'localhost' for table 'AO_5FB9D7_AOHIP_CHAT_LINK'

There is a knowledge base article that aims to directly address that error that you can find at com.mysql.jdbc.exceptions.jdbc4.MySQLSyntaxErrorException: REFERENCES command denied to user and it provides the cause as follows:

The cause for this is explained deeper in MySQL :: MySQL 5.7 Reference Manual :: 7.2.1 Privileges Provided by MySQL

The REFERENCES privilege is unused before MySQL 5.7.6. As of 5.7.6, creation of a foreign key constraint requires the REFERENCES privilege for the parent table.

Since this was unused, our previous documentation/guides never made note that this was required.  Since MySQL has changed its requirements, in turn Atlassian has also updated our documentation on how MySQL databases must be configured in order to work properly with JIRA.

Hence this error can happen anytime the database user has not be granted the needed permissions, and JIRA is expected to create a new foreign key constraint.

The documentation on Connecting JIRA 7.3 applications to MySQL now has the correct SQL commands need to configure the user permissions correctly.   The new command is:

GRANT SELECT,INSERT,UPDATE,DELETE,CREATE,DROP,REFERENCES,ALTER,INDEX on <JIRADB>.* TO '<USERNAME>'@'<JIRA_SERVER_HOSTNAME>' IDENTIFIED BY '<PASSWORD>';
flush privileges; 

Once you perform the above step you should be set!

Cheers,

Branden

Thank you very much for your answer!

Now I can change the type of project to Software.

Please tell me how to do so that when creating a project, I could immediately choose a type? Now only one type of business is available. 

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