Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Jira Software (Data Center) - offline mode / internet access

Dear community, I would like to know if our client could use Data Center Subsription on their instance behind the firewall, I mean without an internet output.

To involve you: We have a client, that is Ministry of Defense. So they have very strict security precautions. They would like to purchase a Data Center Subsription, but we need to know, if there is possibility to "hide" DC license of their cluster or server with DC license behind the Firewall.

The main question is, that license is for 12 or 24 months and to verify, if it is still valid, is it neccesary to have an internet throughput or is this "information" about the license validity included in the code/license key.

I am not sure, if I specify my question correctly, but I hope I did.

Thank you for your assistance.


Best Regards, Dalibor


2 answers

2 accepted

4 votes
Answer accepted
Fazila Ashraf Community Leader May 19, 2021

Hi @Dalibor Rokyta 

Internet is not necessary to update the license or install the plugins.

You can download the plugins and license to your local machine and update them in the jira application via browser. 

Hope this helps!

Hi @Fazila Ashraf ,

so if they stay offline, for example after 12 months subsription expiracy, their instance notify that the subsription has expired and call them for a purchasing a new subsription? Thank you!

The DC install will show warnings to admins about upcoming licence expiry, and Atlassian will email reminders to renew to you.

Once the licence expires, the system will go read-only, so make sure you pay attention to the warnings and emails.

Like # people like this
1 vote
Answer accepted
Dirk Ronsmans Community Leader May 19, 2021

Just from experience I'm asuming that the expire date is embedded in the license key.

We on our instance block access to marketplace and internet as well. The moment you apply the license you should also see it "valid till date".

The system itself will be smart enough to block your instance the moment your license is no longer valid.

i've never really given it much thought but that's just from what I've noticed.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Management

JSM June Challenge #2: Share how your business teams became ITSM rockstars

For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...

312 views 9 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you