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Jira Software 8.16.1 fails to connect to Postgresql 11

Hello,

I'm having the following error when trying to connect with PostgreSQL 11 during the installation of Jira Software (Data Center):

 

jira.png

 

I was able to connect other software normally:

data.png

 

any direction?

1 answer

1 accepted

0 votes
Answer accepted
Elifcan Cakmak Community Leader Apr 21, 2021

Hello,

I think the error is pretty clear. It says to check the hostname and the port. This is most of the times about the hostname. Are you sure the Jira and the postgres are running on the same server? If not you can't use 'localhost'. If they are running on the same server, you can try to use 127.0.0.1 maybe it helps.

Regards,

Elifcan

Hi Elifcan,

 

In fact I was able to connect perfectly using localhost in an application other than Jira. On the other hand, I am running Jira and PostgreSQL using docker compose as follows:

docker.png

Could you tell me what I forgot?

 

Regards,

Celso.

Yatta!

Based on your answer, I just had to change localhost to the name of the container running PostgreSQL.

Thank you very much!

Elifcan Cakmak Community Leader Apr 22, 2021

Hello, you should have lead with "I'm using Docker" :) Things are different with docker. I'm glad you solved it. Cheers.

Elifcan 

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